Please call 080 000 1868 with any emergency. The Contact form may be used to email your meter reading, you will need to provide your account number and date of reading, also follow up on this by checking your statement.

Alternative contact: Liason Officer +27 (0)33 392 3725 or Faults +27 (0)33 348 2179.

Emergency call centre (ECC) numbers

033 392 3725

033 392 2945

033 392 2504

Electricity fault office

033 348 2179

Water and sanitation

033 392 2133
033 392 2759

HOW TO MANAGE YOUR ELECTRICITY METER READINGS:

Create a file for your readings in your e-mail files under ELECTRICITY READINGS and move your e-mail once sent into the file this way you can just change the dates and reading and forward it each month. Read your meter in the first week of the month. Set a reminder on your calendar or phone. This works well and you will have an accurate reading and account every month.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Request a read receipt
In the subject: Electricity Reading (and your account number)
In the body of the e-mail:

Electricity Reading for

Acc xxxxxxxx
Name: xxxxxxx xxxxxxx
Physical Address: x xxxx xxxxx
HILTON/WINTERSKLOOF
Date Read xx/xx/2016
READING: xxxxx
Signature: Name

For Account Queries

Email for Electricity statements: This email address is being protected from spambots. You need JavaScript enabled to view it.

Alternate if no reply from email above: This email address is being protected from spambots. You need JavaScript enabled to view it. OR

This email address is being protected from spambots. You need JavaScript enabled to view it. and cc your local DA Councillor

Alternate satellite number should all else fail; +27 (0)33 348 2179.

Above correct at date of publishing, should you find any changes to report please email This email address is being protected from spambots. You need JavaScript enabled to view it.