Call Customer Care on 080 086 4911 with any water emergencies such as burst pipes or non-supply.

Accounts Office at junction of Quarry Road and Pin Oak Avenue: 033 343 3684

Kindly take note that completing the Contact form will generate an email query which does not attract an immediate response, however, the Municipality undertakes to forward it to the relevant person and respond.

Contacts for water account queries are:

Account queries Hilton:- This email address is being protected from spambots. You need JavaScript enabled to view it.  

To help us ensure that the information displayed here is correct please email This email address is being protected from spambots. You need JavaScript enabled to view it. with any changes you may be aware of. If you have any feedback you can use the reviews tab to submit this information for publication, let's give accolades where they are deserved.

For Municipal Water Leaks contact 080 086 4911.

To email your water readings the following format is advised;

Send to: This email address is being protected from spambots. You need JavaScript enabled to view it.

FORMAT

PROPERTY REF. XXXXXXX (Appears on your account)

ACCOUNT NUMBER:

ACCOUNT HOLDER:

PHYSICAL ADDRESS:

WATER METER READING AS AT (ENTER LAST DAY OF PRECEDING MONTH) XX XX Kl

CONSUMPTION: (Date of last reading) to (Date of latest reading) XXXX Kl

Kindly advise any errors in an email to This email address is being protected from spambots. You need JavaScript enabled to view it. - Thank you